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The Never-ending Twitter Ordeal
As you might guess from the fact that I’m @peter on Twitter, I was a pretty early adopter. In fact, I signed up almost immediately after the service went live. For the past three years I’ve enjoyed using the service, and it’s been fascinating to see its evolution. Imagine my surprise, then, when nine days ago I woke up to discover that Twitter had suspended my account. I received no notice from them, and there was no apparent reason for the suspension. I’ve only ever evangelized Twitter to all my friends, and I’ve never done anything shady, so I figured the suspension must have been an accident. Now, I know…
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Getting Satisfaction
The awesome folks over at Get Satisfaction launched two sweet new features today. I’m extremely pleased to add that Joby was among the very first to implement beta versions of their new Help Center software. Over the past few days I’ve been working on getting our Joby version of the Help Center up and running, and I’m pleased to show off our installation to the world. I can’t say enough about the folks over at Get Satisfaction – especially Lane, Thor and Scott (their lead developer), who have been extremely helpful the entire time. Those guys really do know customer service. In case you’re interested, here’s the full press release,…